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Search the essentials, browse by topic, or write to the people behind PlanWed. Good support should feel as calm as the plan you are trying to make.
Getting started
Create your wedding, bring in your partner, and choose where you want to plan.
How do I create a PlanWed account?
Download PlanWed on iOS or Android, or open PlanWed on the web. Sign in with Google or Apple—no password needed. It takes about 30 seconds.
How do I invite my partner to plan together?
Open the app, go to Settings → Wedding → Invite partner. Enter their email address or share a unique invite link. Once they accept, you will both see and edit the same wedding plan in real time—guest list, budget, seating chart, and all.
What platforms does PlanWed support?
iOS (iPhone and iPad), Android, and web at planwed.app. Your data syncs across your devices. Many couples use the mobile app day to day and the web version for larger tasks like building a seating chart.
Can I use PlanWed for multiple weddings?
Each account is tied to one wedding plan. If you need to start fresh, you can reset your wedding data from Settings → Wedding → Reset. If you are a professional planner managing multiple couples, reach out—we would love to hear from you.
Plans & billing
What is included, how subscriptions work, and what happens when you cancel.
Is PlanWed free to use?
Yes. PlanWed has a free plan that covers the essentials: budget tracking, a guest list, basic task management, and a seating chart up to a certain size. Premium unlocks unlimited guests, full RSVP workflows, advanced budget categories, and more.
New accounts get a 14-day free Premium trial.
What is included in Premium?
Guests & RSVP — Unlimited guests, personal RSVP links, meal preferences, dietary notes, and automated reminders.
Budget — Unlimited budget categories, payment tracking, per-vendor notes, and budget versus actuals.
Seating — Unlimited tables and guests, drag-and-drop layout, and guest import from your list.
Collaboration — Real-time sync with your partner on all devices.
How do I cancel my Premium subscription?
On iOS, go to your iPhone Settings → Apple ID → Subscriptions and cancel from there. On Android, open the Google Play Store → Subscriptions. You will keep Premium access until the end of the billing period. Your data is never deleted when you cancel.
Planning tools
How guests, RSVPs, spreadsheet imports and seating stay connected.
How does the guest list work?
Add guests manually or import from a spreadsheet (CSV). For each guest you can track their name, email, phone, dietary requirements, meal choice, RSVP status, plus-one, table assignment, and notes. The guest list stays in sync with your seating chart so changes flow through automatically.
How do wedding RSVPs work in PlanWed?
PlanWed generates a personal RSVP link for each guest or group. Share it by message, email, or print it on an invitation. Guests tap the link, fill in their reply, and the answer appears in your guest list—no app download required for them.
You can also send reminder nudges to guests who have not yet responded.
How does the seating chart work?
Add round, rectangular, or custom tables, drag guests from your list onto seats, and watch the counts update. The chart is connected to your guest list, so RSVP status and guest details stay current. You can also print or export the layout.
Can I import my guest list from a spreadsheet?
Yes. From the guest list screen, tap Import → CSV and upload your spreadsheet. PlanWed will map your columns to the relevant fields. You can download a template CSV to see the expected format before importing.
Account & data
Security, exports, account deletion, and the fastest way to report a problem.
Is my wedding data secure?
All data is encrypted in transit (TLS) and at rest. We store data on Google Firebase, which is ISO 27001 certified and undergoes independent security audits. We never sell your data or share it with advertisers. Read the full details in our Privacy Policy.
Can I export my data?
Yes. Export your guest list as a CSV from the guest list screen at any time. Budget exports are available on Premium. If you need a full data export, email hello@planwed.app and we will prepare one for you within five business days.
How do I delete my account?
Go to Settings → Account → Delete account. This permanently deletes all your wedding data and cannot be undone. If you are on a Premium plan, cancel your subscription first to avoid further charges.
I found a bug—how do I report it?
Email hello@planwed.app with a short description, the device and OS version you are using, and a screenshot if you have one. Bug reports go straight to the team and we aim to respond within one business day.
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